Employee Owned since May 2020
Quality assurance services
Our Quality Assurance services offer end-to-end solutions, including test governance to ensure compliance, non-functional assurance for reliable performance, and test automation for efficiency.
Supported by an award-winning team, we also focus on training and upskilling, empowering your team to excel in a dynamic environment.
Is poor quality a roadblock to your organisation's growth?
Ensuring quality across an organisation can be challenging, especially with traditional testing methods that struggle to keep up with modern software demands.
Manual testing is slow and prone to errors, making it hard to match the speed of agile delivery. This often leads to delays, lower quality, and missed deadlines, which can harm customer satisfaction and damage your company's reputation.
In today's market, compromised quality puts your competitiveness at risk.
Discover a new era of testing
With Answer's extensive quality assurance expertise, we transform testing from a bottleneck into a driver for growth.
Our dedicated team uses a shift-left approach, agile testing practices, and automation to ensure smoother delivery, better collaboration, and quick defect resolution.
This approach boosts quality and speeds up time-to-market, fostering a culture of confidence and enabling you to deliver superior products faster.
Quality embedded from the start means integrating high standards and best practices into every stage of the development process. From initial planning to final delivery, we ensure that quality is a foundational element, driving consistency, reducing errors, and enhancing the overall performance of your products. This proactive approach leads to smoother operations, quicker turnaround times, and a final product that meets or exceeds expectations.
Multi-layered automation refers to a comprehensive approach where automation is applied across various stages and aspects of the development and testing process. This strategy ensures that everything from unit tests to end-to-end scenarios is automated, providing thorough coverage, reducing manual effort, and increasing efficiency. By addressing multiple layers of your system, multi-layered automation ensures robust, reliable, and consistent results, ultimately accelerating your delivery pipeline and enhancing product quality.
Build understanding through collaboration by fostering open communication and teamwork across all levels of your organisation. We prioritise the training and development of your teams, ensuring they are upskilled to meet future challenges and continuously improve quality. This collaborative approach aligns everyone on goals, enhances problem-solving, and empowers your team to contribute effectively. By working together, we create a shared vision that drives success and ensures lasting improvements in quality.
Quality is everyone's responsibility, meaning that every team member plays a crucial role in maintaining and enhancing the standards we set. By fostering a culture where quality is prioritised at every level, we ensure that it becomes an integral part of everything that you do. This collective commitment not only strengthens your outcomes but also empowers each person to take ownership of the quality process, leading to better products and greater overall success.
Elevate your QA and test capabilities
We align quality with your business goals, using proactive assurance and custom automation to boost software quality and speed up delivery.
Our clients trust us because of our success in delivering comprehensive assurance solutions across various sectors and technologies.
What sets us apart is our commitment to cultivating a lasting quality culture. Through targeted upskilling, we ensure your team maintains high standards long after our work is done.
Employee Owned since May 2020
Enhance your quality through a staged engagement
Our structured engagement approach takes you from enquiry to implementing a Test Stategy in just one month.
As soon as we receieve your enquiry our QA experts dive deep into understanding your business challenges. Reviewing your existing processes and technology. Through collaborative workshops and in-depth discussions, we gain a clear understanding of your needs and objectives.
Within the first 7 days our team will assess your QA maturity, a crucial factor in consistently delivering high-quality features. We'll develop an improvement plan to enhance your quality processes, with a prioritised backlog focused on quick wins and key improvement areas.
By the end of month one will be leveraging our expertise, implementing a Test Strategy and enhancung quality processes with transparent, frequent reporting. We will begin to upskill your team to foster a culture of quality and active contribution to automation. Our automation framework ensures continuous feedback to the development team.
Ready to elevate your quality and accelerate delivery?
Get in touch with us todayTailored improvement plan to enhance your quality
Our evaluation service offers a structured assessment of your testing maturity and quality practices, focusing on key areas like Test Processes, Tools, Automation, and Design.
By shadowing your team and conducting collaborative workshops, we thoroughly evaluate your processes and provide a detailed report.
We then create an incremental improvement plan that serves as a reference for tracking progress, ensuring continuous enhancement and accountability.
Collaboration to meet your vision
We help organisations enhance their quality, enabling you to deliver cutting-edge solutions to customers faster, ultimately improving both business and user experiences.
Beyond our technical expertise, our customers choose us because they appreciate our approach. We leave our badge at the door, collaborating with you to bring your vision to life in a way that works best for you.
Delivering quality
You can trust us to deliver quality, ensuring your projects are completed to the highest standards and with peace of mind.
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Beyond our technical expertise and sector experience, our clients choose us because they appreciate our approach and the way we get things done. We prioritise collaboration, transparency, and a genuine commitment to your success. It's not just about delivering solutions, it's about building strong partnerships, understanding your unique needs, and working together to achieve goals in a way that seamlessly aligns with your vision. Our clients value the way we blend expertise with a personalised touch, making the journey as rewarding as the results.
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We work closely with you to accelerate your journey toward quality, tailoring our approach to fit your unique needs. By collaborating every step of the way, we ensure that our methods align with your goals and processes, making the path to excellence smooth and efficient. Our flexible approach means that we adapt to what works best for you, ensuring that together, we achieve the highest standards in the most effective way possible.
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What sets us apart is our proven track record of delivering test strategies and improvement plans that drive meaningful change. Our experience and expertise ensure that we not only develop effective solutions but also implement them in a way that truly transforms your processes and outcomes.
Ensure Unmatched Quality and Reliability
By implementing robust and scalable quality controls, including Test Governance, Management, and facilitating User Acceptance Testing (UAT) and Operational Acceptance Testing (OAT), we ensure your product or service meets the highest standards. This comprehensive approach provides the assurance needed to deliver with confidence.
With our extensive experience across both public and private sectors, our seasoned Test Leadership team is ready to help you craft a tailored Test Strategy and roadmap for your organisation. Through a concise Test Discovery process, we’ll assess your existing processes, technology, and team, swiftly identifying a Test backlog and a ‘Minimum Viable Test’ (MVT) proposition. This approach delivers immediate improvements and sets the foundation for a robust, long-term Test Strategy roadmap.
Our team of automation engineers will unlock the full potential of test automation by implementing well-balanced, multi-layered automation test suites. These suites deliver structured, continuous quality checks, resulting in better automation ROI, improved code quality, and enhanced design and test coverage. By integrating with CI/CD pipelines, we also reduce feedback loops and defect costs, ensuring a more efficient and reliable development process.
We recognise that performance testing is a critical component of a shift-left QA strategy, meaning it must be integrated from the very beginning of your projects. Our performance test engineers will work closely with you to understand your specific performance requirements, then design and execute a tailored performance test framework using the right tools. This approach delivers a comprehensive report that details system performance against defined NFRs, highlighting any issues and their potential impact. Additionally, we offer a knowledge transfer service to empower your team with the skills to maintain and enhance the framework, ensuring long-term self-sufficiency.
We have extensive experience working with both private and public sector organisations, including Government and NHS services, to ensure WCAG 2.1 & 2.2 AA compliance. Answer Digital’s Accessibility Audit service offers a thorough assessment of your website and any ongoing design or development projects, ensuring they meet the highest accessibility standards.
Our security testing service follows best practice secure-by-design principles, integrating security into the software development process from the very start. We take a proactive approach by implementing automated CI/CD security tools like SAST, DAST, dependency scanning, and image scanning to identify vulnerabilities and misconfigurations early in the development pipeline. Additionally, we partner with specialist CREST-approved penetration testing companies to ensure your software is thoroughly tested and safeguarded against potential attacks.
We are experts in testing cloud-native platforms, including AWS and Azure. By integrating automated tests into CI/CD pipelines, we validate changes instantly, reducing feedback time and catching issues before they reach higher environments. Our extensive experience with modern orchestration tools like Kubernetes, Docker, and the AWS Serverless stack ensures that your cloud infrastructure is thoroughly tested and optimised for reliability.
Answer in action
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Developed a comprehensive multi-layered automation suite for a CMS web-based pensions administration platform that included continuous UI and Integration testing, allowing us to release quickly and improve time-to-market. To ensure a bespoke UX, we implemented Applitools and BrowserStack and worked with third-party suppliers to implement Contract Testing. Additionally, we conducted Performance Testing to validate that the platform could handle the anticipated traffic up to five years in the future.
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Our experienced team provided assurance of two AI open-source platforms to deliver clinically safe applications into healthcare. We designed and developed a multi-layered automation strategy covering the hybrid-hosting, microservice, serverless and event driven architecture across both platforms. Non-functional testing including performance, security and accessibility to WCAG2.1 AA standard contributed to the full assurance that was required to deliver these platforms across 10 Trusts.
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Accelerated the adoption of a Shift-Left QA strategy to complement the digital transformation of a wealth management platform to microservices, SPA and cloud technologies. With our expertise in test architecture, thought leadership and automation, we helped Novia understand and solve their problem, change their culture and adopt test automation through seeding and upskilling their existing team.
