What we do
We support insurers in designing smarter, simpler customer journeys across the quote, buy, claims, and renewal lifecycle.
From legacy platform upgrades to embedding AI and automating workflows, we help firms improve margins, reduce risk, and modernise at speed — without increasing complexity.
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Our experience
With deep roots in regulated environments, we’ve delivered major transformation programmes across sectors including healthcare and finance.
We’ve supported organisations like Scottish Friendly and Fintel IQ in overhauling systems, safeguarding data, and enabling scalable growth with the right foundations.
Why partner with Answer
We operate at the intersection of compliance, risk, and innovation — with a track record of delivering robust solutions in some of the most tightly regulated sectors.
We operate at the intersection of compliance, risk, and innovation — with a track record of delivering robust solutions in some of the most tightly regulated sectors.
01
Cut process costs with automation and workflow redesign
02
Reduce operational and data risk with modern platforms
03
Unlock innovation through AI, chatbots, and data intelligence
04
Increase profitability through improved claims processing and customer retention
What your customers need
Customers expect fast, digital-first services — and insurers like yourself need to deliver them efficiently. That means more self-service, better use of data, and streamlined platforms.
But many providers still face technical debt from legacy systems, which slows progress and increases risk. Navigating regulation, cyber threats, and AI adoption adds even more complexity.
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Trusted by leading brands
"Answer had flexibility in approach to match our needs to the size and type of each deal coupled with the ability to deliver at speed ensuring alignment with our strategic objectives."
Kyle Augustin, CEO, Fintel IQ